Terms of Service

Welcome to SERENIQUE INTERIOR HAVEN. By using our website, purchasing our products, or booking our services, you agree to the following terms and conditions. We encourage you to read these terms carefully to ensure a clear understanding of our mutual responsibilities.

General Use

• Our content, including product descriptions, images, and designs, is owned by SERENIQUE INTERIOR HAVEN and may not be copied or reproduced without permission.
• Use of our website and services must comply with applicable laws and respect intellectual property rights.

Orders & Payment

• Placing an order constitutes an agreement to purchase the selected items or services, subject to availability and confirmation.
• Custom orders require a standard 30% deposit before production begins, with the remaining balance due upon delivery or installation.
• Accepted payment methods include cash, bank transfer, and select e-wallets. Payment links are sent after order confirmation.

Delivery & Installation

• Delivery is scheduled upon final payment and confirmation of details. Our team will coordinate with you for the most convenient time.
• Installation is included for large items. Please ensure someone is present to receive and inspect your order on delivery day.

Warranty & After-Sales Service

• Custom furniture includes a 6-month workmanship warranty. Terms apply and details are provided with your quotation.
• If you encounter any issues, please contact us promptly so we can resolve concerns to your satisfaction.

Changes & Policy Updates

• We reserve the right to update these terms as needed. Any changes will be posted on this page and take effect immediately.
• For questions, please contact us at contact@sereniqueinterior.living or call +63 919 687 2451.